Simstim

Privacy Policy

Version 2026-10-23 · draft · Terms of Use

Draft. This text describes how Simstim actually works (checked against the code) but has not been reviewed by a lawyer yet. Parts still to be completed are highlighted: [to fill in: …].

In short

  1. Who is responsible for your data
  2. What data we collect and where it comes from
  3. Why, and on what legal basis
  4. Where data is stored
  5. Artificial intelligence
  6. Who may receive data
  7. Transfers outside the EU
  8. How long we keep data
  9. Your rights and how to use them
  10. Security
  11. Age
  12. Consumer health data (US states)
  13. California residents
  14. Changes to this policy
  15. Contact

1. Who is responsible for your data

The data controller is [to fill in: name or company, address, country of registration].

Privacy contact: [to fill in: address, e.g. privacy@simstim.app]. EU representative (GDPR Art. 27): [to fill in]; UK representative: [to fill in]. There is no Data Protection Officer yet - [to fill in if appointed].

2. What data we collect and where it comes from

WhatSourceDetails
Accountyou, at sign-upemail (also your login), name, country (chosen once), your phone's language and time zone, who invited you, password - stored only as a hash (scrypt), consents with document version and time
Foodyoumeals, ingredients, calories and macros, photos of dishes and labels, captions (including dictated ones), your own foods and dishes with photos
Body and goalsyou, smart scales via Health Connect / Apple Health, screenshots of scale reportsweight, body composition (fat, muscle, water, bone, resting energy), measurements, sex, birth year, height, goal and pace, an event with a date, how you feel, notes
Sleep and recoveryHealth Connect / Apple Healthsleep duration, sleeping heart rate, resting heart rate, heart rate variability (HRV), SpO₂, respiratory rate, body or skin temperature
Activity and workoutsHealth Connect / Apple Health, connected services, .fit files, yousteps, floors, workouts: type, time, duration, distance, calories, heart rate, power, cadence, speed, elevation, GPS route (if recorded), strength sets; the name of the app that recorded the workout and the device model
Service connectionsyouAPI keys, OAuth tokens, and for Zwift your Zwift login and password; sync state and event queue
Friendsyou and your friendsfriendships and requests, reactions, dishes you share (a snapshot of ingredients and photo), invite codes (stored only as a hash), temporary “Friends nearby” tokens
Phonethe appa random install ID, model, OS and app version, language, time zone, which permissions are granted, battery restrictions, time and result of the last sync - so support can troubleshoot; push token (Android)
Sign-ins and securitythe serversessions (device name), sign-in log: time, IP address, browser or app, the login entered, success or failure; server technical logs with IP addresses
Data logthe serverwhat came from Health and services and what happened to it - to answer “where did this value come from”
AI call logthe servermodel, token counts, cost, request type, success and time - without the text of requests or answers
Support requestsyou and supportthe request, correspondence, actions taken
Subscriptionthe serverplan, status, dates; subscriptions are currently granted manually, there are no in-app payments

What we do not collect: advertising IDs, analytics or crash reports from third-party SDKs (the apps have none), contacts, your phone's location (coordinates reach us only as the route of a workout that was already recorded), voice recordings (see section 5).

3. Why, and on what legal basis

For people in the EU and UK we state the GDPR basis. We process health data only with your explicit consent (Art. 9(2)(a)), which you give with a separate checkbox at sign-up. The service cannot work without it - that is what it is for.

PurposeBasis
Account, sign-in, sessionscontract (Art. 6(1)(b))
Storing records and calculations: food budget, workout energy, readiness, body assessment, Progress, awardscontract + explicit consent to health data
AI estimates of food, products, scale reports and strength workoutscontract + explicit consent; you send the request
Exchange with services and Health Connect / Apple Healthyour instruction: connecting and the “what to import / what to send” switches
Friends, feed, leaderboard, sharing dishes, Friends nearbycontract + consent you express through Privacy settings
Push and in-app notificationscontract; announcements - legitimate interest, you can turn them off
Support and fixing problemscontract and legitimate interest; access to personal data only on your request
Security: sign-in logs, brute-force protection, support action loglegitimate interest and the duty to keep data secure (Art. 32)
Records of consents, data requests and deletionslegal obligation (Art. 5(2), 7(1))
Anonymous statistics to improve the service (daily aggregates, no names)legitimate interest
Backupslegitimate interest and the duty to keep data available

Neither AI nor Simstim's calculations make decisions with legal or similarly significant effects on you (GDPR Art. 22): they are suggestions you check and edit yourself.

4. Where data is stored

5. Artificial intelligence

Some features use large language models. Only what you send for an estimate yourself goes to AI, and only at the moment of the request.

What goes to AI

What does not go to AI

Your name, email, login, account ID, the weight in your records, heart rate, sleep, workouts, routes and your friends' data are not included in AI requests. Requests are sent from our server, not from your phone, so the AI provider does not see your IP address either.

Who processes it

Which model is primary and which is the fallback (when one is overloaded) is a server setting; a request always goes to one of these two providers. Currently the primary is [to fill in: production models]. The providers process requests as our processors under their API terms: [to fill in: signed DPAs; that providers do not train models on our requests; how long providers keep requests; paid tier of the Gemini API]. We add a new AI provider only after signing an agreement with it and updating this policy.

We keep a log of AI calls - model, tokens, cost, request type, success - without the text of requests or answers.

AI estimates are approximate and can be wrong: you see the result and can edit it before saving.

Voice input

Dictation is recognised by your phone's system (on Android, the speech recognition service, usually Google; on iPhone, Apple). We never receive the audio, only the resulting text. The system may process the audio on Google's or Apple's servers under their terms.

AI coach (Claude via MCP)

You can connect your own Claude account to Simstim (MCP protocol, OAuth sign-in). Your Claude then reads and writes your data when you ask it to - this is a transfer at your instruction, and Anthropic is your provider under your own agreement with it. To disconnect: Sign-in and sessions in the app, or the “Coach sees my data” switch in Privacy.

6. Who may receive data

Our processors

WhoWhat they receiveWhere
Hetzner Online GmbHeverything stored on the server (hosting)Germany
Anthropic, Google (Gemini)the AI requests described in section 5USA
Google Firebase Cloud Messaging (Android only)the phone's push token and a “something new” signal with no text - the phone fetches the notification text from our serverUSA / worldwide
Email provideremail address and messages with links (password reset, export, deletion confirmation). No emails are sent yet - [to fill in: provider, country]-

There are no push notifications on iPhone yet.

Services you connect

These are independent companies with their own policies. Data flows to and from them only after you connect them and only for the switches you leave on (Profile → Apps → the service). Keys and tokens are stored on our server; we delete them when you disconnect.

ServiceWe importWe send
StravaOnly if you turn on “Fetch workouts from Strava” (off by default): workouts that are not on your phone or in other sources - summary, laps, data streams - heart rate, power, cadence, speed, elevation, temperature, GPS route. Under the Strava API terms only you see them: they are not shown to friends, in the leaderboard or to the AI coach, are not mixed with your data from other sources, and we keep them no longer than 7 days after the workout; deleting in Strava deletes our copy. A workout we sent to Strava ourselves is not fetched back - we keep only a link to it “Send workouts to Strava” - only with your consent (off by default, the app asks when you connect): workouts from Health Connect / Apple Health that are not in Strava yet - type, time, distance, route, heart rate, power and calories; walks and hikes only with “Upload walks too”. You can turn it off at any time; what has been sent stays in Strava under its policy
Hevystrength workouts: exercises and sets (weight, reps, RPE, time), routines as plan templates, exercise catalogueedits to a plan created from a Hevy routine; workouts and routines you ask the coach to create
Zwiftrides: original .fit files (power, heart rate, cadence, speed, distance). Sign-in uses the Zwift login and password you enter (an unofficial method, see the Terms)nothing
TrainerDayplanned workouts from your calendar and completed rides (.fit)edits and deletion of linked plans; new plans only with “New bike plans go to the calendar automatically”; workouts you ask the coach to create (with power targets from your FTP)

Disconnecting a service in Simstim does not revoke access on the service's side: for Strava, revoke it in Strava settings (Settings → My Apps). Workouts already imported stay with us until you delete them or your account; those fetched from Strava - no longer than 7 days.

Health Connect and Apple Health

These run on your phone: Google and Apple receive nothing from us. We read only what you allow in the system dialog: steps, floors, sleep, heart rate, resting heart rate, HRV, SpO₂, respiration, temperature, weight, workouts with routes. We write back (if enabled): daily food totals (calories and macros), weight and body composition, workouts from other sources. What to read and write is set in Profile → Apps → Health. Data from Health Connect is used only to run Simstim, never for advertising, and is not shared with third parties except as described in this policy.

Maps

To show a workout route, your phone loads the map background itself: on Android from OpenFreeMap (OpenStreetMap data), on iPhone from Apple Maps. The map provider sees your phone's IP address and which map tiles are requested - that is, the rough area of the route. The route itself is not sent to them.

Friends

Friends nearby

Off by default. If you turn it on, while Simstim is open on screen your phone broadcasts a temporary random token over Bluetooth - without device name, login or location - and listens for tokens nearby. Only the tokens heard are sent to the server - without signal strength, time or coordinates. A “nearby” pair is created only if you are friends and both have it on; pairs expire quickly, expired data is erased, and turning the feature off immediately erases all your tokens and pairs.

Support

Without a request from you, a staff member sees only a card without personal data: login, email, dates, record counts, connected services without their settings, sessions without tokens, sync errors. They open your settings (privacy, notifications, devices, sign-ins) and your records only for your open support request: records need a separate 30-minute grant, for one person, with a reason. Every view is logged, you get a notification and can see the history in the app (Privacy → Support access). Support cannot see photos, routes or raw service responses.

Required by law

We disclose data to authorities only when legally required, and no more than necessary - [to fill in / lawyer: procedure and notifying the user].

What we do not do

We do not sell data, share it for advertising, or use it for advertising profiles. There are no ads, trackers or analytics cookies in the apps or on the website.

7. Transfers outside the EU

Primary storage is in the EU. Data leaves the EU to: AI providers in the USA (section 5), Google for push, the map provider, and services you connect yourself (many of them operate in the USA). For our processors the transfer mechanism is [to fill in: EU-US Data Privacy Framework and/or the European Commission's Standard Contractual Clauses; how to request a copy]. Transfers to services you connect happen at your instruction.

8. How long we keep data

DataPeriod
Records, photos, goals, connections, friendswhile your account exists; after deletion - erased (from backups within 14 days)
Sign-in log365 days
AI call log (no text)395 days
Data log (“where a value came from”)730 days
Service sync eventscompleted - 30 days, failed - 90 days
Support action and data-access grant logs, account deletion log (no personal data, email only as a hash)6 years
Closed support requests3 years after closing
Friends nearby tokens and pairsminutes; erased automatically
Database backups14 days
Server technical logs (with IP)overwritten by size - [to fill in: period, no more than 30 days]

When an account is deleted, the sign-in log keeps entries without the login and device, and support grant records keep no data about you: they are needed to show who had access and when.

9. Your rights and how to use them

Right in the app

By request

Write to [to fill in: address] or contact support from the app: access, a machine-readable copy, correction, deletion, restriction, objection, the list of recipients. If you forgot your password, deletion goes through support: the account is disabled immediately and data is erased after 7 days (you can cancel during that time). We verify your identity through your account or by email to its address. We reply within one month (EU, UK; extendable by two more months for complex requests, and we will tell you) or 45 days (US states; extendable by 45 more). If we refuse, you can appeal by replying to our message - we decide within 45 days.

You may complain to the data protection authority of your country (EU), the ICO (UK) or your state attorney general (USA).

10. Security

HTTPS only; passwords hashed with scrypt, tokens and codes hashed with sha256; brute-force protection; each person's data isolated on the server; staff have roles, two-factor sign-in and an action log; access to records only on request and for 30 minutes. No protection guarantees everything: if a breach happens, we will notify you and the authorities within the time the law requires. [to fill in: encryption of backups and service keys, once in place]

11. Age

Simstim is for people aged 16 and over. If we learn that an account belongs to someone younger, we will delete it.

12. Consumer health data (Washington, Nevada and other US states)

This section is our consumer health data privacy policy under the Washington My Health My Data Act and similar laws.

13. California residents

In the last 12 months we collected the categories in section 2: identifiers (email, login), health data, precise geolocation (workout routes only), and activity in the service. We do not sell or “share” personal information as defined by the CCPA (for advertising); we use sensitive personal information only to provide the service, so no “Limit the Use” link is required. We honour the Global Privacy Control signal - we do not share for advertising in any case. Rights to know, delete, correct and not be discriminated against - section 9; you may use an authorised agent with your written permission.

14. Changes to this policy

The policy has a version (at the top). For material changes we will tell you in the app before they take effect and, if the change affects your consent to health data, ask for consent again. We store the version you accepted together with your consent. Previous versions - [to fill in: where the archive is published].

15. Contact

[to fill in: controller, postal address, privacy email, EU and UK representatives]